Sadly, a lot of usability testing doesn’t happen because people think it requires an expensive usability lab. The term “lab” itself implies some kind of high-tech science experiment. It sounds formal, expensive, time consuming, and out of reach. But you don’t need a lab, and usability testing is actually often better when it’s not conducted in a lab.

Usability Testing in a Lab

Sure, there…

What follows is a primer for the professional who has been tasked with creating a web site or application that may be accessed via multiple devices (aka responsive design). Whether you are a product manager, user experience professional, designer or developer, follow these guidelines and your users will thank you.

Regardless of the platform(s), you must:

1. Understand the technical requirements
2. Understand the business …