In the user experience profession, as in sports and school, there is often a time “between”… between projects, between seasons, between semesters. Call it down-time, the local minima between the peaks of craziness that is consulting or just a short breather before throwing yourself into another business you know little about, it is a special time. As I write this, it is early March, the snow is (finally) beginning to…

I am writing this blog as I fly back to Newark from the 15th annual Information Architecture Summit held in San Diego, California. As the steady hum of the engines lulls most passengers asleep, I am still thinking of the great speakers I listened to. One was the inspirational morning keynote by Irene Au, she’s worked at some of the most legendary companies of the Internet - Netscape, Yahoo! and Google. But now her journey…