Hi:
My understanding is that the trial period is 30 days but when I installed the trial yesterday it said 20 used days or 10 weeks total.
The only thing I can think of is that I installed the samples before I downloaded the trial. Would that have started the clock?
What am I missing?
Thanks...
Hello Mark and thank you for contacting Infragistics!
The trial period is set to 20 usage days instead of just 30 days as it gives some flexibility. This allows you to have more time to test the product in case you have installed it and have a couple of weeks not working with it for some reason (no more than 10 weeks). The “usage days” are usually from Monday to Friday and when it is combined with the weekends it is approximately the same amount of time as the standard 30-day-trial period. This period should not be reflected by the samples that you have already installed as each product has the 20 usage days trial.
If you have any questions or concerns regarding this or the behavior on your side is different, do not hesitate to let me know.
Thanks for the quick response.
I think it may be problematic in that I expected the trial to last until March 1, and I will be using the trial almost every day.
If this is a discussion best had elsewhere, just let me know. Mostly I just wanted to be sure that the samples didn't set the clock ticking for some reason.
Thanks.
Mark
Hi Mark,
Asking the question in the forums is perfectly fine as other users can also benefit from the discussion.
You may contact our Sales department at sales@infragistics.com and communicate with them what we can offer you if you need more evaluation time.
Thanks again, Maria.
You are welcome. Please feel free to contact us if you have any other questions.