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Chrome Smooth Scrolling is extremely slow for fixed column grid
posted

Dear Support,

After Chrome released its smooth scrolling feature, scrolling in fixed column grids is extremely slow when using a mouse scroll wheel. This feature was introduced in chrome version 49, and it's still present in the latest version (51).

You can see this issue in your own jsfiddle for fixed scrolling: 

http://jsfiddle.net/gh/get/jquery/1.9.1/igniteuisamples/jsfiddle-samples/tree/master/EN/HtmlSamples/grid/column-fixing/

Steps:

Just try to scroll within the grid, using a mouse scroll wheel, it's painfully slow.

Is this a known issue and/or can you suggest a workaround?

Thanks,

Brian Kelley

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  • 17590
    Offline posted

    Hello Brian,

    Thank you for posting in our community.

    I have created a private support case with an ID of CAS-174081-D1Z2G7 for you and I will continue assisting you via this support case. In order to view it on pur web site please follow these steps:

    1) Log in with your account on our web site - https://www.infragistics.com

    2) From the Support/Account menu item select View Account Info. This will lead you to My Keys & Downloads page - https://www.infragistics.com/my-account/keys-and-downloads

    3) From the menu on the left side of the page select Support Activity - https://www.infragistics.com/my-account/support-activity

    There you will find a list with all the active cases.

    Please let me know if you have any additional questions regarding this matter.

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