Forums SharePlus
Your Privacy Matters: We use our own and third-party cookies to improve your experience on our website. By continuing to use the website we understand that you accept their use. Cookie Policy
Close
Paul Doxey
20
Can no longer open password protected document since new app version release
posted

As of version 4.0 I am suddenly no longer able to open and view password protected Excel files. I had no difficulty doing so previously. I now get the message "Unable to read document. The operation couldn't be completed. (OfficeImportError Domain error 912)".

I see from earlier forum posts that this was a problem back in 2012, though I have never previously had any difficulty. It may be that I have only used more recent versions than the one referred to in the earlier forum posts.

  • 675
    posted

    Hello Paul,

    Thank you for posting at Infragistics Forums!

    We had a few issues after the release of the 4.0 that we noticed thanks to you and other customers.
    Right now we have a new update available in the AppStore, SharePlus 4.0.3 that we feel will fix these issue.

    Would you mind go to: http://goo.gl/Y768HZ and update?

    We'll appreciate if you can provide us feedback after updating.
    Does the issue was fixed or is it still occurring?

    Thanks in advance,