A couple of us in our office have Android Phones. We have installed the updated Shareplus app. Our calendar from our CompanyWeb page is not sycing in Shareplus. It is only showing events from 2012. Everything else is current data. Also, the new app has no way to edit or settings options, or go past the first 10 items in a list. There is no grid view or anything either. This app is basically unusable now. Please help!
Hello Toni,
Thank you for contacting Infragistics!
Are you using the free version of SharePlus for Android? If so, bare in mind that this is a preview version, it doesn't have the full array of functionalities SharePlus has.
If this is not the free version please let us know and we will create a support case for you.
Best regards
Gonzalo T Technical Support Engineer I Enterprise Mobility Infragistics, Inc.
I'm writing to you because we haven't received any updates from you in the last 72 hours.
We will keep this support case open for 3 more days and we will go ahead and close this case should we not receive any updates from you in that timeframe.
Is there anything else that we can do for you?
We are closing this case since we haven't received any updates from you in the last week.
Please let us know if there's anything else that we can do for you?
With the old free version, we had much more functionality. That was working for us, now we have nothing unless we purchase. Now, it doesn't sync, you can't view or filter a list, or do anything else. All you can do is view a few items on a particular list. Not cool at all. Why bother with the free version, it does nothing.
Toni
We appreciate your feedback.
We have changed our business model in the last months, the new Android Pro version features a wider array of functionalities than its previous versions. Bare in mind that the free version it's just a preview for the app.
Please let us know if there's anything else that we can do for you.
I'm writing to you in order to check if you have further questions.
We haven't heard from you in the last week, we will be closing this case tomorrow if we don't receive any updates from you.
Bare in mind that the case can be reopened on your end within 30 days from date of purchase.