Hello, our team on 10 use shareplus to record clinical electronic documentation on iPads. We are still operating on iOS7.
Since the up-date to V4.1.1 of shareplus those users on the new version are unable to update and save from PDF expert, the document is now saved to local files instead of updating. The user now has to save the document to shareplus by using the copy-to function, having to locate the document in local files then going through the process to save the document that way Which is much more time consuming.
any suggestions how we can fix our problem and have the document update when saving from PDF expert to shareplus
thanks,
J
Hello Jackie,
Thank you for your support request!
We released a new update by the end of last week that should address this issue. Please update and let me know if you need further help.
Regards,
Hi Javier,
Can you tell me what the version number is that fixes this issue? Im looking at the Apple app store in Australia and the version number is 4.1.1027 released on the 20th of November 2014. Is the the latest version?
Thanks!
Bevan
Bevan,
Yes, that version is the one that should address the Open In issue.
Is this the one you have?
How are you?
Were you able to review my last reply?
Looking forward to hearing from you,
Javier
Hello Bevan,
I'm writing to you in order to check if you were able to update SharePlus.
Are you able to edit and update PDF documents in PDF expert now?
Is there anything else that we can do for you?
Gonzalo T Technical Support Engineer I Enterprise Mobility Infragistics, Inc.