Hi,
I have a client who has recently upgraded her iPad to IOS 8.2 and when she tries to open Shareplus it flashes quickly and won't progress past the Shareplus logo. Her only option is to press the Home button and close the app.
Can you tell me if this is a known issue anyone?
Thanks
Hello Diane,
Thank you for contacting Infragistics!
Can you please tell us what is the SharePlus version you currently have and if it is a Pro or an Enterprise version?
Looking forward to hearing from you.
Gonzalo T Technical Support Engineer I Enterprise Mobility Infragistics, Inc.
Hi Gonzalo,
It is the Pro version, but I have resolved it now thanks. The client updated Shareplus in the App Store and it now opens correctly
Thanks for your help
I'm writing to you in order to check on the app's performance.
Is SharePlus working properly now?
We haven't heard from you in a while, please let us know if there's anything else that we can do for you.
Yes it's all resolved now thanks. The update of Shareplus did the trick
I’m glad SharePlus is working as expected now.
We are always working in improving the application we deliver to our customers.
The best way you can help us is by submitting a review of SharePlus in Apple’s App Store: it spreads your voice to hundreds of thousands of people and allows us to know exactly what our customers need.
Please follow this link in your iPad or iPhone in order to write a review: http://goo.gl/Vdr68
Thanks in advance,
Gonzalo TTechnical Support Engineer IEnterprise MobilityInfragistics, Inc.
Which version of SharePlus are you currently using? You can find out by tapping settings within the left navigation. | tree trimming near me