Hello,
Since upgrading to SharePlus enterprise v 4.1.2 I can no longer see an extended list of applications when I select a PDF document an 'Open In'.
In previous versions I would see PDF Expert v5 among other PDF editor apps i have installed on my iPad. The only apps I see are Facebook, GeoOp (3rd party app), and WorxMail (citrix mail client). I am usingiPad is iOS 8.3.
How can I ensure PDF Expert is on my list of apps to choose when I want to open a PDF file using 'Open In' feature?
Tom
Dear Tom,
Thanks for contacting Infragistics.
Would you please clarify just a few points related to the above issue.
Best regards,
Ibrahim
Hi Ibrahim,
We have SharePlus Enterprise supplied directly to us an IPA (not from the app store). You should have a record for us as an enterprise customer (CSR). We were using 4.1.1031 and have upgraded to 4.1.2024.2828.
We do use an MDM (Citrix XenMobile) however we do not have restrictions set for the app. See attached.
We apologize for the late feedback, actually we are checking the IPA and build settings in your installation to check if this is relevant to the issue. We will come back to you shortly.
This is to confirm that we have opened a ticket in our system related to this post, you should have received first response now on your email.
Would you please confirm receiving out latest communication to your mail.