Hi,
When we perform box selection (that is selecting the cells in consecutive columns), some of the cells are not getting selected. This behaviour is observed, when the column header has multiple rows. For example, Consider an employee grid with id, name and address(with Country, state, city sub columns) columns. When user does a box selection on id and name columns it works fine. But, when user selects from address and name columns, some of the cells from Name field are not getting selected.
Can you please help us out in resoving this issue?
Regards,
Revathi
Hello Revathi,
Thank you for your post. I have been looking into it and I created a sample project for you following your scenario and everything seems to work ok on my side. If the sample doesn’t satisfies all your needs feel free to modify it, so it reproduces your behavior and send it back to me for further investigation.
Looking forward for your reply.
Hi Stefan
Attached zip file contains screen shots of possible selection issues. It also contains a sample application where you can simulate all of these issues. Can you please check this and get back to us asap.
Thank You
Regards
I have logged this with development under ID: 164204 and I have also created a support ticket on your behalf: CAS-131448-K1B3T5 and have linked the development issue to it, so that you can get automatically updated, when a Service Release containing the fix is available for download. You can get the new version from our website’s “My IG”, “My Keys & Downloads” tags: https://www.infragistics.com/Membership/Default.aspx?panel=Downloads#Downloads
You can also monitor the support ticket’s progress through the “My Support Activity” tag: https://www.infragistics.com/Membership/MySupport.aspx
We have shipped out a new service release where your issue is resolved. I'd be glad to find out if you had tested it out and if it had met your requirements.
You can download the Service Releases by logging to our web site and going to Account \Keys & Downloads.
https://www.infragistics.com/my-account/keys-and-downloads/