I upgrade the Ignite UI to 2014.1 and encounter the following issue. Same issue occur in 2013.2
I have an igHierarchicalGrid on a Bootstrap tab and expand the first row. When I select to another tab then select back, the grid reload the datasource and collapse all rows. Is there anyway to prevent this ?
Hello drchip ,
Thank you for posting in our forum.
Are you referring to these bootstrap tabs:
http://getbootstrap.com/2.3.2/javascript.html#tabs
I’ve tested how the grid behaves when inside such a tab, however I was not able to reproduce the issue you’re describing. When testing this the grid retained its state when the active tab was changed.
Please refer to the attached sample and let me know if you’re aiming to achieve something similar. If this sample is not an accurate demonstration of what you're trying to do, please feel free to modify it and send it back, or send a small sample project of your own if you have one.
I’m looking forward to your reply.
Best Regards,
Maya Kirova
Developer Support Engineer II
Infragistics, Inc.
http://www.infragistics.com/support
I able to resolve the issue by removing the Responsive feature. I attached the sample project that reproduce the problem.
Hello drchip,
Thank you for the sample ! After reproducing the issue I have logged this in our internal system in order for our engineers to examine this matter further. The behavior has been logged with an ID of 170690. The next step will be for a developer to review my investigation and confirm my findings or to offer a fix, or other resolution.
I have created a support ticket for you regarding this matter - CAS-135857-S7T0P6. You can also continue to send updates to this case at any time.
You can view the status of the development issue connected to this case by selecting the "Development Issues" tab when viewing this case on the web site.
Please let me know if you need more information.
Hi,
I just want to update you that the service release that fix this issue (170690) is ready and you can download it form the My keys and download section under the Service release Tab. Please let us know if you still experience any issues.