Hi,
I am new at ReportPlus but sofar it seems to do what I need for my business! I now have to investigate if taking a year's license will be worth it.
However, everytime I try to open an existing dashboard, the app closes immediately. This happens with all dashboards, so not only created by myself, but also pre-existing demos.
Is this a known problem?
I have an iPad Air and downloaded ReplortPlus version 2015-03-19
Thanks for helping me out here.
Hello Marco,
Thank you for contacting Infragistics!
Could you please tell us what is the exact behavior of the app?
Is there any error messages displayed before it crashes? If so, can you provide a screenshot of it?
Have you tried uninstalling the app and reinstalling it? It sounds like a corrupt installation.
We would also like to know which iOS is your device running.
Looking forward to hearing from you.
Regards
Gonzalo T Technical Support Engineer I Enterprise Mobility Infragistics, Inc.
Hey Gonzalo,
Your remarks about iOS version did the trick, I realized that I had to do an update of iOS which I could not do due to disk space.
Just did it and now dashboards open as they should.
Ticket can be closed, and thanks!
We're glad to hear that. Please let us know if you have further questions.
Regards.