Hi
Encountering a problem accessing a SharePoint site from an ipad using SharePlus v 4.1.3008. It works fine if accessed with Safari. The site we are accessing was working previously.
Error: A connection failure occurred: SSL problem (Possible causes may include a bad/expired/self-signed certificate, clock set to wrong date)
Any ideas.
Regards
Vishnu
In the logs I see that the site failing to load is the one with URL https://industry.****.org.za/*
The other one, https://saziwa.****.org.za/*, is working fine. Or at least is seems. The request to get the list saziswa.****.org.za/.../ is failing due to lack of permissions (401 - unauthorized).
Please go to Settings > Advanced Settings and change the network stack and try with all 3 of them. Let me know how it goes.
Looking forward to hearing from you,
Javier
The problem is access to https://industry.****.org.za/*, we need assistance with getting past the error " A connection failure occurred: SSL problem (Possible causes may include a bad/expired/self-signed certificate, clock set to wrong date)" on that specific site." We can so into the site but get this error when accessing any library in it.
I included logs for https://saziwa.****.org.za/* to show that those do work, I cancelled accessing at the authentication point hence permissions error.
Look forward to your assistance to getting this urgently resolved.
Vishnu,
Please go to Settings > Advanced Settings > Network Stack and change the value to Legacy, then change the SSL level to TLS v1 and try again. If it doesn't work, try with the other SSL Levels.
Hi Javier
Thanks for your assistance, changing the Network Stack value to Normal resolved the problem.
Great news.
Have a nice weekend and let me know if you need further help.