User Experience Services: Create software solutions with minimum effort and maximum joy

What is User Experience (UX)? | Download the Services Brochure

We understand development processes. No matter if you use waterfall, spiral, agile, we know what of our services should be employed at which process step to yield the highest impact for product quality, engineering efficiency and end-user delight.
 

End to End Support = full range of UX and UI services.

 

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Overview Overview
Requirements Engineering
  • Requirements Elicitation
  • Functional Modeling
  • Use Case Development
User Experience Design
  • Structural Design
  • Interaction Design
  • Visual Design
User Experience Testing
  • Expert Reviews
  • Usability Testing
  • Competitive Analysis
Combined UX & UI Service Offerings
  • Front-End Inspection
  • Front-End Development

 

The ROI of User Experience

Why do so different companies like Boeing, Google, BMW, Amazon, and Bloomberg invest in User Experience?

  • Because UX is a key technology enabler and market differentiator. The goal of most applications is to improve productivity and operational efficiency. This can only be achieved by tailoring software to users (not the other way round), otherwise they constitute a bottleneck of the system, because they can’t effectively manage its complexity.
  • Because UX adds to the value of a product. Studies across industries show that every Dollar invested in UX yields between $2 and $100 in return1. The main effects are:
User Experience Services has proven to be key in increasing productivity and operational efficiency, thus providing greater Return on Investment (ROI).

       Increased Productivity
       - More efficient use of the system allows to solve tasks quicker
       - Easier learning brings users up to speed quicker
       - Reduced user impairments results in fewer user errors
       - Joy of use increases the motivation of the users

       Reduced Costs
       - Less familiarization and training investments for the end users
       - Less support costs, because users understand their system
       - Quicker time-to-market and less R&D expenses due to fewer
          product changes late in the development

       Increased Sales

       - Faster time to revenue
       - Market differentiation and competitive edge through superior look & feel

1Gilb, T. (1988). Principles of Software Engineering Management. Addison Wesley: Reading, Ma.
 Pressman, R.S. (1992). Software Engineering: A Practitioner's Approach. McGraw-Hill: New York, NY.