Introducing Product Team Office Hours

Brian Lagunas / Wednesday, July 3, 2019

Let’s face it, developers don’t really like talking to sales departments or interacting with marketing.  While sales and marketing are very important roles to just about every company in existence, they just don’t have that very low-level knowledge of a product that developers expect. A lot of times, developers can feel frustrated that the questions they have must go though a “middle-man” to be passed along to a more technical person, and wait for the response loop to close. This could take days or weeks in some cases.

I truly empathize with you all, and we want to improve this experience for all Infragistics developers.  Starting this month, I am excited to announce the introduction of the Product Team Office Hours. We’ll be hosting an online, interactive session that anyone can attend.  Are you a customer looking for more information on a recent release or what’s coming next? Are you considering Infragistics and just want to learn what we’re all about and what the most recent updates are?  Everyone is invited!  All of the key players on our side will be available in the meeting, including me, and the product teams responsible for delivering the products that you use every day.  We will talk about what we have been working on, what we are currently working on, and what we plan on working on very soon.  And then of course, anything you want to talk about.  This will be a two-way conversation between you, me, and the product teams.

So how will this work? Very soon, we will be sending emails to our current customers and promoting invites via our social media accounts encouraging everyone interested in attending our Product Team Office Hours to register for the Office Hours mailing list.  You will only receive Product Team Office Hours meeting invites if you have registered for the Office Hours mailing list. Don't worry, you only have to register once and then you're good to go. We just need to know who wants to participate and where to send the meeting invites. In case you're wondering, yes, you can unsubscribe at anytime. But trust me, you won't want to!

Save the Date!  The first Product Team Office Hours is going to be held on July 25th at 9am PST (11am EST).  So make sure you keep an eye on your email, especially the junk folder, because will be sending out meeting invites in the next week or so.  If you don't get the meeting invite in your email inbox, please make sure you are registered to receive the Office Hours meeting invites.

So, what do you think? Do you like this idea?  Let me know your feedback by following and engaging with me on Twitter at @brianLagunas.  You can also subscribe to my YouTube channel to be notified of new videos, and follow me on Twitch to watch me stream live.