We're install Indigo from 2016.1 release. I'm running Windows 8. When I do the install, a window indicates that the install is occurring but the progress bar never changes. After several minutes I try to Cancel and nothing seems to happen, so I used task manager to end the task. Now when I try to install again I get the message that another install is in progress and I have to finish that first. However, I have no windows open indicating an install is occurring and I don't know how to clear out the previous install attempt.
What do I need to do to clear the previous install attempt and why is Indigo actually installing when it appears nothing is happening during the install?
You can check for a process named “msiexec.exe” and kill that one.
After that can you try running the installer from an administrator command prompt like this?
msiexec /i "IndigoStudio.msi" /lvx* log.txt
If it fails can you send us the log.txt output file to indigo at infragistics.com
It took about 2 hours to install, but it finally finished successfully. I think that because it takes so long it gave me the impression that something was wrong. This last time I just let it run and it finally finished. However, 2 hours does seems excessive.