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Commenting on States clarification
posted

Hey all,

Was just wondering if you could clarify what the perceived workflow would be with dealing with comments on states. Here's what I thought:

  • View comment on a state
  • Fix issue.
  • Archive comment.

Was a little confused cause when I clicked Follow Up, I think my first thoughts were that I would be able to comment on that issue as if it was a thread or if I needed clarification. I noticed that when I click Follow Up, it changes to "resolve." Is that just saying I have to work on it again? I was almost thinking it made more sense to have Follow Up and Resolved as the main with the archive as the third. If I needed clarification, I would click Follow Up to discuss and if I finished it, I would make it "Resolved" and then one of us could archive it when it's reviewed and completed. 

Again, not trying to tell you to change anything...just the thoughts I had when I saw it and wondered if maybe I was using it wrong, etc. 

Thanks!

Charles

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  • 1635
    Verified Answer
    Offline posted

    Hi, Charles!

    A lot has been going on since you wrote. In our latest version we have simplified the Follow up and Resolve actions. In latest version instead of having both actions, we only support a Bookmark action to highlight threads that the prototype owner wants to follow up.

    Once again, thank you for helping us make Indigo better. If you have any questions or more feedback about the product, we'd love to get your thoughts.

    Best regards,
    Claudia
    Indigo Studio Team

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