Hi Guy & Lavi, 

Guy: Only difference I can imagine from the command line is that you are running it in administrator mode. Can you try executing the msi in adminstrator mode and see if you get the same error ?

Lavi: We are trying to reproduce the issue in different win7 enviroments without success so far (attached log doesn't give much info either), here are some questions that may help us:

1. Do you have UAC control enabled ?

2. Are you executing the installer with an administrator account or restricted user account ?

3. Do you have any antivirus or similar software running ?

Thanks,
Claudio. 

In don't just run the msi file in the command. I tried the prompt of Claudio: << msiexec /i "IndigoStudio.msi" /lvx* log.txt >> and it help me to make the installation. I don't suppose that is the solution. It's just what happened in my case. 

I ran the msi file from the cmd line directly and i get the same error tough...

Hi, 

I encounter the same problem last week. Today when I try the command prompt i have succesfully make the installation. But when I retry the installation from the MSI package, il meet the error again.

Bye

Done!

This is the content of the log file:

=== Verbose logging started: 08.04.2013  09:48:09  Build type: SHIP UNICODE 5.00.7601.00  Calling process: C:\Windows\system32\msiexec.exe ===
MSI (c) (14:CC) [09:48:09:777]: Font created.  Charset: Req=0, Ret=0, Font: Req=, Ret=Arial

MSI (c) (14:CC) [09:48:09:777]: Font created.  Charset: Req=0, Ret=0, Font: Req=, Ret=Arial

MSI (c) (14:7C) [09:48:09:793]: Resetting cached policy values
MSI (c) (14:7C) [09:48:09:793]: Machine policy value 'Debug' is 0
MSI (c) (14:7C) [09:48:09:793]: ******* RunEngine:
           ******* Product: 'indigostudio.msi'
           ******* Action:
           ******* CommandLine: **********
MSI (c) (14:7C) [09:48:09:793]: Note: 1: 2203 2: 'indigostudio.msi' 3: -2147287038
MSI (c) (14:7C) [09:48:09:793]: MainEngineThread is returning 2
=== Verbose logging stopped: 08.04.2013  09:48:09 ===

Thanks!!