I have a problem with the installation of Indigo Studio, when i start the installation it tells me that i don't have .NET framework .4 and Silverlight installed. However, i installed those application. Checking on microsoft website i get this confirmation:
The version of Silverlight installed is:Silverlight 5 (5.1.20125.0)You are ready to use Microsoft Silverlight
It is the same with .NET framwork, it is installed in my computer as well. I run Windows 7, x64.
Do you have any advice for getting it to work?
Thanks!!
I ran the msi file from the cmd line directly and i get the same error tough...
In don't just run the msi file in the command. I tried the prompt of Claudio: << msiexec /i "IndigoStudio.msi" /lvx* log.txt >> and it help me to make the installation. I don't suppose that is the solution. It's just what happened in my case.
Hi Guy & Lavi,
Guy: Only difference I can imagine from the command line is that you are running it in administrator mode. Can you try executing the msi in adminstrator mode and see if you get the same error ?
Lavi: We are trying to reproduce the issue in different win7 enviroments without success so far (attached log doesn't give much info either), here are some questions that may help us:
1. Do you have UAC control enabled ?
2. Are you executing the installer with an administrator account or restricted user account ?
3. Do you have any antivirus or similar software running ?
Thanks,Claudio.
Hi Claudio,
thank you for the help. Of course, i don't get the error because i'm running the command in administrator mode. I hope you will also find a solution for Lavi too.
Best regards,
Guy
Guy,
Thanks for your feedback!
Can you try running the same command line in non-admin mode (uninstall Indigo first so we are sure you are in the initial state), and send the generated log.txt file ?
Thanks again,Claudio.