After upgrading to v13 today, Indigo Studio will no longer start up. I've been using multiple versions since its inception and this is the 1st time I've experienced this....
After receiving an email about theupgrade, I launched studio... was prompted to update the Updater....did that. Then finally was prompted to update to update #13.... which I did. All seemed to go as expected... but then the app will no longer fire up. I get the splash screen for a couple seconds, then poof. gone..
I'm very sorry to hear this.
A similar issue was reported last weekend here (check the last post of that page). Do you have an NVidia card? The other user fixed the problem after updating the 'DisplayLink Core Software' to version 7.3.49122.0.
In case this is not your scenario, can you send the the log files (C:\Users\<your user>\Documents\Indigo Studio\logs) to indigo at infragistics.com?
Do you have an NVidia graphics card?
If so, could you please try what is suggested here and see if that works for you?
Hello -- I'm running on a HP Elitebook 8560w laptop with built in Nvidia Quadro 1000M display driver version 126.96.36.1996 driver date 10/2/12 ... running on windows 7. When I have win 7 try to update, it claims its 'up to date'
No luck finding any trace of the .DLL mentioned: DisplayLink driver dlumd32.dll :(
Could you check in the event log and see if there's any log of the Indigo crash, and if so, let us know what it says?
here you go.... from my event log about an hour ago:
Faulting application name: Indigo Studio.exe, version: 188.8.131.52, time stamp: 0x51f2c402Faulting module name: libcef.DLL, version: 3.1453.1255.0, time stamp: 0x518aa75eException code: 0xc0000005Fault offset: 0x005b6195Faulting process id: 0x1990Faulting application start time: 0x01ce8c8bf95fe01dReport Id: 37e1f894-f87f-11e2-9730-402cf4623b34