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2037
Indigo 3.0: blank window - does not load any user interface
posted

I did a fresh install of Indigo Studio for Windows. After the application starts is shows only a blank gray window.

The log file, win.log says:

2014-08-21 08:03:10.13 [0b757d] [Info ] NativeHost: Initializing native host
2014-08-21 08:03:10.14 [0b757d] [Error] NativeHost: Native host initialization failed
Exception: Could not load file or assembly 'Infragistics.UX.Interfaces, Version=2.0.0.253, Culture=neutral, PublicKeyToken=74eaa977b508efd8' or one of its dependencies. An operation is not legal in the current state. (Exception from HRESULT: 0x80131509)
   at Infragistics.Prototypes.CEF.CefProcess.Start(String logFile, String renderProcessPath, Int32 debugPort)
   at Infragistics.Prototypes.Shell.Win.NativeHost.LaunchCefProcess()
   at Infragistics.Prototypes.Shell.Win.NativeHost..ctor(String startupParam)
Inner Exception:   at Infragistics.Prototypes.Shell.Win.SingleInstanceController.b__0(Object sender, ResolveEventArgs args)
   at System.AppDomain.OnAssemblyResolveEvent(RuntimeAssembly assembly, String assemblyFullName)

The files, Indigo Studio.exe and Infragistics.UX.Interfaces.dll, have the same version: 3.0.0.72.

Emanuel

Parents
  • 1075
    posted

    Hi Emanuel,

    Sorry to hear that, it seems something went wrong with the installation. A clean install should fix the problem, please follow these steps to see if they help:

    1. Uninstall Indigo Studio.

    2. Check if there’s a folder under C:\Users\<YOUR USER NAME>\AppData\Local\Infragistics\Indigo Studio.

    3. If there’s a folder there, remove it and verify it has been completely removed. If for some reason you are unable to remove the folder, please check on the Windows Task Manager if ‘Indigo Studio.exe’ or ‘Indigo Studio Preview.exe’ are still running. If they are, end those tasks and try removing the folder again.

    4. Install Indigo Studio again from the installer.

    5. Apply pending updates, if any.

    Let us know if that helps!

    Sorry for the inconvenience,

    Best regards,

    Santiago.

    Indigo Studio Team.

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