In the user guide for Desktop, it mentions that "Share" option should be available on the action menu on a dashboard.
The only options I see are Add to Favourites / Tag / Rename / Remove.
In order to investigate this issue we will need the log file of the application. It is located in the "%appdata%\ReportPlus\log.txt" file. I will contact the Support team to create a case for you so that you can send us the file.
Thanks Dylan. I found the log file which indicates the following error:
Message : The remote server returned an error: (401) Unauthorized.
Where should I send the log file to?
You will be contacted by our Support team. The issue you are experiencing is probably caused by an unauthorized pending operation to the enterprise server. That's why any new dashboards you are adding are not being uploaded to the enterprise.
If you want to continue using the app you could delete the content of the "%appdata%\ReportPlus" folder. The enterprise dashboards will be downloaded again, but you will lose all your personal dashboards, data sources and accounts.
If you decide to delete the app data folder please create a copy of it before that. In order to investigate the issue and provide you a fix which will prevent this behavior to appear again we will need the log and the sqlite files.
you should be able to upload the log file here by going to the "Options" tab and attach the file.
Please find attached file