I've been using ReportPlus for a couple of years. The v3 release auto updated on my iPad.
I registered as instructed, then received this dialog (I see the same message on your blog):
Existing users, who purchased the app in previous versions, are granted a perpetual license to use all subscription features free of charge. In order to redeem this license you must register and tap on the Restore Purchases button.
Where is the "Restore Purchase" button? I'm not seeing it in the app. If you mean in the app store, does that mean I need to delete ReportPlus from my iPad?
Please advise - thanks, matt
The same problem that I have
I have the exact same question... Pls advice.
Hi,
the message should actually say that "you may need to tap the restore purchases" button, if we can detect that you're a previous customer we activate all the features automatically, but in certain scenarios you may need to tap this button.
So, if you registered and you see a "My Dashboards" title at the top in the initial screen then you're already with the perpetual license enabled, including all the features in the app.
Martin
Hello,
If you are a VPP customer and are having issues with your R+ subscription, please contact our sales department at sales@infragistics.com
I finally decided to simply proceed an use the new app and it's working fine for me - I never did see a "Restore Purchases" button but evidently it wasn't necessary.