I subscribed to R+ today on my iPad and been happily creating Dasboards. I have R+ installed on my iPhone (using the same itunes account). After signing-in on my iphone I am not recognized as a subscribed user. The "Restore Purchases" button returns "There was nothing to restore" yet the iphone is not utilizing the subscribed version.
Thank you for your support request!
Please try the following:
This should do the trick. Sometimes, the app was downloaded with another Apple ID, even though the current ID may be the correct one.
Looking forward to hearing from you,
How are you?
Were you able to review my last message?
I'm writing to you in order to check if you were able to restore your purchase on your iPhone.
Please let us know if you're having any issues with this.
Gonzalo T Technical Support Engineer I Enterprise Mobility Infragistics, Inc.