We purchased a few licenses of your NetAdvantage for .NET product some years ago. I’m part of a team that was tasked with doing some minor upgrades to a project that was developed with these tools. As such, I’ve had one of the licenses transferred to my account. However, I’m unable to install the product because of a key registration issue.
The error reads: Invalid CD-Key!
Any suggestions?
Thanks
Joey,
It is possible that rebooting the machine might actually be enough to address the issue as sometimes with our older installers a bad key would be cached if entered incorrectly. Note that this sometimes happens if the key is copied and pasted from a rich text source like MS Word or a Web Browser and can be avoided by typing the key into the installer (after rebooting).
Other things you can try or look at include:
If the issue is just on this machine, you could also try installing as a trial and run the installer on another machine and export the registry keys added in the installation and import them on the machine with the issue.
Let me know if you have any questions with this matter.
Good call on the reboot, that's all it took. For the record, just in case it matters here is the full sequence of events.
Initial install failed repeated attempts.
I then installed the trial and attempted to just update the CD-key, but again failed.
After the reboot, the install and specifically CD-key registration worked fine.
Thanks for your help!
Your welcome and thank you for providing the additional details, I expect that if the reboot had happened after the first failed attempt, the install likely would have succeeded at that point in time without issue as the bad key that was cached would have been cleared on the reboot.