In an aspx .NET application, using client OS WIn 7 and version 9.1.20091.2137 of the WebCombo control, under browser IE8, I have the following problem:
I cannot select an item (using the mouse click) from the combo's dropdown list. The dropdown list is displayed, but a click on an entry from the list doesn't react. The list remains open.
The WebCombo is built correctly, and also filters correctly via the autosuggest functionality(ComboTypeAhead="Suggest").
Any ideas how to solve this would be most appreciated.
Mike
Hello Mike,
I have tested it with details you provide and it is working correctly. Can you post your markup code?
Thank you
Thanx Hristo,
It works on my PC, and many other PCs, but not on the PC of aone important user !
Please find attached the zip file WebCombo_SelectItem_updated_testcase containing the following:
1. Folder WebCombo_SelectItem containing the updated test case
2. File regIESettings.reg, which contains the IE settings from the problematic PC
3. File WebCombo_SelectItem.htm which is the HTML rendered by the test case
I added code to the test case to see which events were being fired, and the button to invoke the getDisplayValue function. It turns out that the getDisplayValue function DOES return the typed value (in the real application, it didn't !)
Apart from the event AfterSelectChange, all the events were fired. The AfterSelectChange event WAS fired when typing in the testbox portion of the combo. However, it was NOT fired when the user tried to select an entry from the dropdown.
Any thoughts on possible source of the solution would be appreciated.
Tnx,
thank you for the attached file. Unfortunately it didn't help me to reproduce the issue. You said that your customer uses IE8, but in the registry file I see that browser version is "Version"="9.0.8112.16421". Maybe your customer has IE9.
Hi Hristo,
Yes, it is now clear that the PC where this problem occurs has IE9. I understand that to overcome this issue, I need to upgrade my toolset to at least 10.3 version - latest service release, which supports IE 9 browser.
Thanx for your help