We are using Shareplus Pro with SharePoint 2007.
Our users sync most of their documents offline.
Some of our users experience the fact that not all documents are synced (e.g. 17 out of 18), even if they force the synchronisation.
This is very difficult as they heavily rely on this feature. The documents are mainly PDF files, and are not larger than 50 Mb
Is there any setting we can check or another solution to the problem.
Thank you for contacting Infragistics!
Could you please check with one of your users the Offline setting of any of the libraries/lists you have it enabled for?In order to do so, you or one of your users will need to tap and hold over the library that needs to be synchronized, once there, tap on Edit Settings and check the file size limit threshold. If needed be, you can change the value of if just by typing in the number (in Mb).
Please let me know if you have further questions or issues.
Gonzalo TAssociate Support SpecialistEnterprise MobilityInfragistics, Inc.
I'm writing to you in order to check if you have further questions.
I will keep this case open for another three days while I wait for your response. If at that time you haven't responded, I will close this case as inactive. Please note that closed cases may be reopened within thirty days of closure.
Gonzalo T Associate Support Specialist Enterprise Mobility Infragistics, Inc.