We have built an extensive Wiki site with all our IT support documentation on the Sharepoint site of our hospital. Problem is that we will not be able to access the Wiki if the hospital network is down, or the Sharepoint server unreachable.
Therefore I have purchased the Shareplus Pro version for the iPad because to able to work with the Sharepoint documents offline. However, it seems that the Wiki pages (all html/asp pages linked together) can not be used offline. The Wiki pages do show up in the list in Shareplus, but when you opne the page Shareplus gives an error message: "There was an error during document's load. This may occur when Shareplus is trying to open a non-compatible type of document".
Strange thing is that the document CAN be opened in on-line mode, so the error message is probably not correct. Could it be that in the html code of the wiki page there are references to other html documents that are not available offline (such as css files, java script files, etc)?
Regular documents such as PDF or pictures are fine offline.
Enno van der Velde
Thank you for posting at IG forums!
Did you upgrade from version 2.9.8 to the current one (v3.0.15)? I've tested this and Wiki pages worked fine in offline mode.
We found a migration issue with the new version so if you upgraded form an older version please delete the app and re-install it. Try again with the re-installed copy of SharePlus and let us know how it goes.
Looking forward to hearing from you,
I am using version 3.0.15, which I freshly downloaded from the Appstore
today. I had been using SharePlus Lite v2.9.8, which by the way is still on my
iPad. Could it be that the two versions interfere with each other? Should I try to remove both versions and then install only the Pro version?
And is it important which Sharepoint Server version my hospital is using
(they use version 2007).
I have uninstalled Shareplus Lite (v 2.9.8) and Shareplus Pro (v 3.0.15) from my iPad, and then installed Shareplus Pro again. However, the problem still exists. When I turn of the wireless network on the iPad, I get the following message:
"Oops.. There was an error during document's load. This may occur when Shareplus is trying to open a non-compatible type of document. Error: A server with the specified hostname could not be found".
Any idea how to solve this?
kind regards, Enno van de Velde
Please enable technical logs in SharePlus and send them to me after duplicating the issue. This will help me know what is going on when you try to open your Wiki pages.
Here are the logfiles.. Hope you can find the solution..
Kind regards, Enno
Please see the attached screenshot. Does it happen to be the error you get?
This error happens when you try to open a link in the Wiki page. Even though it may be to another Wiki page that is in the synced list, SharePlus can't navigate to a part or resource of a SharePoint site via hyperlinks.
Is this what you are trying to do? Tapping a link in a Wiki page?