When I try to open document lists or calendars with a large (>1000) number of items, I get an infinite "Loading" symbol. Contact Lists with a large number of records open very quickly. I am connected to our Sharepoint site on the local LAN and all other directory browsing and document viewing using the SharePlus App is very responsive. Any ideas on what might be the issue?
Hello clancb,
Thank you for posting at IG forums!
Have you modified any list setting in SharePlus for those lists?
Are you running the latest version of SharePlus?
How big are the documents?
Would you mind attaching technical logs as explained here?
Sorry for answering with all these questions I just want to know more about the issue.
Looking forward to hearing from you,
Hi Javier,
I am using the SharePlus default view settings. I am unable to change those settings because while in the "Loading" screen state the settings button is unresponsive.
I am running the most recent version of SharePlus Pro (v3.0.15) and the issue happens on both an iPad2 and iPhone 4s.
The document library with the issue is 214 files and 83 MB in size. The calendar that has the same issue has 3300 items (not sure of size).
Attached are one of the logs created when I try to connect to the calendar that triggers the "Loading" issue. I did notice that the log file created each time appears to be the same size for every connection try to the calendar.
Thanks for your help!
An update: I seemed to remember the calendar view working when I initially tried the SharePlus Lite App before I upgraded to Pro. I went ahead and reinstalled the Lite version and I can now see the calendar with the "Loading" issue in Pro. The calendar view in the Lite version is a default list view. In the Pro version, the view is a default monthly calendar. I am unable to change the defaullt calendar view settings in the Pro to a list view (due to buttons freezing while "Loading").
I also tried connecting to the document library with the "Loading" issue back in the Lite version, but still experienced the same problem as I did in the Pro version.
Thanks!
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