I'm running SharePlus Pro v2.1 on a 13" Macbook Pro Retina running Mountain Lion 10.8.3.
Our SharePoint site is Office 365 and used only for cloud storage of documents. There are no calendars or other team oriented features we use.
Online, I can connect to the SharePoint site, access the sub sites and navigate to Shares Documents to see the folders I have created. However, when I access the folder I've created, it is empty, indicating No Items. I have full access permissions at all levels.
SharePlus allows me to set Offline Access mode for the sub site and indicates that it is synched.
My SharePlus Lite app on my iPad works fine and allows me to view and access all documents.
What's going on here?
More data -
I can create a document on the MacBook and upload it to my SharePoint site using SharePlus. However, SharePlus will not see the file. The folder shows "No Items" event though SharePlus successfully uploaded a file to the folder verified by accessing the site through a web browser.
Hi Bill,
Thank you for posting at IG forums!
We detected this issue a couple of days ago and we have confirmed this is related to a change SharePoint 2013 introduced in the way subfolders are identified.
Our team is reviewing this internally to evaluate how we'll proceed since this seems to be affecting all SharePlus Mac users who access Office 365 updated to 2013.
I'll post as soon as I have news regarding this issue.
Take care,
Wow, I've spent almost a day trying to figure out why my password and username is not letting me view files. Until I tested my credentials on the iPhone app which is perfectly fine. Which then made me doubt the SharePlus app. Please post here as soon as you have a fix, this app saves me hours everyday.
Chad,
I'm sorry for the inconvenience.
Unfortunately publishing an update to the Mac version isn't trivial.
We're working to propagate the fix to all platforms and release an update.
Regards,
Hi - just to say we are experiencing the same problem and hope there will be a quick fix.
Any update on this. I've got an app I paid for sitting useless on my MacBook for almost a month now.
Hello Javier
Any update on timings please for a fix?
Many thanks
Hello? Any update on this. Can I have either
1) A solution?
2) My $14.99 back?
Bill O'Grady
Bill,
Thank you for your patience.
We're testing the fix we implemented. As soon as we confirm it works as expected will start working on the release.
I'll update the thread as soon as news arrive.