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Jonathan Allen
35
Shareplus Error on Android Platform
posted

We have come across an error which only seems to be occurring on Android platform devices.  The error is: “Server response has the wrong format.  This may be due to an authentication problem.”  When testing this same site with Apple devices there is no error.

Please share any troubleshooting steps/resolutions that you have for this error.

  • 9735
    Offline posted

    Hello Jonathan,

    Thank you for posting at IG forums!

    This usually happens when the site returns an HTML response instead of the expected response in XML format.

    As you state, SharePlus iOS does have better support for these situations.

    What authentication mode does your site use? What version of SharePoint are you connecting to?

    Looking forward to hearing from you,

  • 0
    Offline posted

    That way I can see the calls the app is making and the replies it receives from your server. concrete driveway contractor