We are experiencing issues with Hyperlinks set up in documents (both PDF and Word) within the Shareplus App.
Specifically - when you press the link - nothing happens!
The locations of the files are held on Sharepoint and we have set the lists in Shareplus to be available offline
I have tested in offline and online mode and this appears to be the case for both states.
Please helpMany thanksPhil
Thank you for contacting Infragistics!
SharePlus supports navigation from hyperlinks from PDF files, hyperlinks in word documents will not prompt the native navigator to open.
Can you try using hyperlinks to public websites, like google.com for example?
What's the result you get?
Are the hyperlinks pasted in the documents as such, or do you see pain black text?
Looking forward to hearing from you.
Gonzalo T Technical Support Engineer I Enterprise Mobility Infragistics, Inc.
The hyperlinks have been set up as follows:
Hyperlinks do work when online - but offline not [even with all files synced].
I have checked the functionality of offline PDF hyperlinks and they show as blue hyperlinks when first created however they do not work in offline mode.
I'm afraid that SharePlus would not be able to open the hyperlink in offline mode as is because the URL starts with "http://" which directs it to cycle through the server where the files are store.
Can you try replacing the start of the URL with splus. For example in the URL http://<portal>/site/list/item.docx, the SharePlus URL would be splus://<portal>/site/list/item.docx
Please let me know if you have further issues.
The Splus hyperlink does not work. Please advise further diagnostic help
I am currently trying to emulate the error on my end.
I will get back to you in a couple of hours.
Hey Gonzalo T
Any news please? Many thanks
I'm afraid I'm not able to emulate the error on my end.
Can you please send me a testing pdf file?
If you can't please tell me what kind of pdf it is.
Looking forward to hearing from you
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