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Offline Sync when the IOS App is in background

The IOS App documentation states that the offline sync is interrupted when the app is sent to background.

Is there a plan to remove this limitation especially with IOS allowing 'Background App Refresh'?

This factor is one of the key decision points in us making a large purchase decision - so, all pointers to a solution would help. We want all the documents to be brought offline when-ever the IOS device has corporate connectivity without the end-user doing anything.


  • 9750
    Offline posted

    Hello Anand,

    Thank you for your support request!

    iOS allows processes to run in the background for 11 minutes. SharePlus will sync in the background for up to 7 so the app has a 4 minute window to finish downloading any large document or attachment.

    I hope this answers your question.

    Please don't hesitate contacting our sales team should you have further questions before purchasing.

    Take care,

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