i have version 12.1. i have several forms with ultrawingrids in my applications. all applications work fine except one and only on one customer's one PC. that PC is a Windows 7 Ultimate 32 bit machine. the grid itself is visible along with column headings and the filter row. the application has several grids and all other grids work fine. no errors are given by the application. this behaviour is on this one particular PC only. i have uninstalled and reinstalled the application several times with no change. any suggestions?
Hi Bill,
My guess is that this this issue has nothing to do with the grid, but instead it might be that the machine in question is unable to access the data for some reason.
I say this because there has never been a bug in any version of the grid where it simply didn't show any data at all.
Where is your data coming from? If it's SQL Server, then my guess is that this might be an issue of permissions.
Perhaps you could try sending your customer a modified version of your application as a test which displays the number of rows in this particular grid's Data source. My guess is that it will be 0. You should probably display the columns, as well, just to it down. As a further test, you could try putting a DataGridView on the form and bind it to the same data source as the WinGrid and see if it shows any data.
thank you Gentlemen. problem solved. it turns out the datetime format mismatch on this one PC and therefor data was not being retrieved from database. after setting the client PC to Local default settings it all worked fine. thanks