When trying to install NetAdvantage Ultimate 2011.1, I'm getting errors. The log indicates a proxy authentication issue. My IT staff has provided me with the proxy information that I would need, but I don't know how to give it to the installer.
I get this error even if I uncheck the 'download service pack' checkbox.
Installer Log content here:12:17:49: Log file initialized12:17:50: Local installer C:\ProgramData\Infragistics\NetAdvantage_WPF_20111.msi will be used.12:17:50: Local installer C:\ProgramData\Infragistics\NetAdvantage_WPF_20111_Samples.msi will be used.12:17:50: Local installer C:\ProgramData\Infragistics\NetAdvantage_VersionUtility_20111.msi will be used.12:17:51: System.Net.WebException: The remote server returned an error: (407) Proxy Authentication Required. at System.Net.HttpWebRequest.GetResponse() at System.Xml.XmlDownloadManager.GetNonFileStream(Uri uri, ICredentials credentials) at System.Xml.XmlDownloadManager.GetStream(Uri uri, ICredentials credentials) at System.Xml.XmlUrlResolver.GetEntity(Uri absoluteUri, String role, Type ofObjectToReturn) at System.Xml.XmlReader.Create(String inputUri, XmlReaderSettings settings, XmlParserContext inputContext) at System.Xml.XmlReader.Create(String inputUri) at Infragistics.Wrapper.Interface.Utilities.AutoUpdatesUtility.DeSerialize[T](String sourceFile) at Infragistics.Wrapper.Interface.Utilities.AutoUpdatesUtility.UpdateRTMDownloadUrls()12:17:53: serialnum matches expression: 12:17:53: Acceptable prefix found. Will validate the key
What do I do to resolve this issue and intall 2011.1?
Hi cmcfarlane,
I would recommend you to download the whole Ultimate .zip package that contains all the .msi installers and run the platform installer executable again. The errors in the log are because you are trying to install a product that you don't have locally (under the Setups sub directory). If you deselect WPF DV, WPF DV Help and WPF DV Samples it should be able to pick and install the rest.
You can download the complete bundle from here:
http://www.infragistics.com/dotnet/netadvantage/ultimate.aspx#Downloads
We currently don't support proxy configuration.
Hope this helps.
Best regards,
Alex Vezenkov
Hello cmcfarlane,
I am just checking have you been able to resolve your issue? If you still need any assistance on the matter do not hesitate to ask.
Hi,
I am facing the same issue of proxy authentication and even after downloading the complete installer its not resolved
Please advise on how do i fix this
Regards
Rajesh
Hi Rajesh,
You can always run the .msi installers located under the Setups directory in the bundle zip you have downloaded. The 11.1 platform installer doesn't support proxy connection so it couldn't be able to download any .msi or verify for updates, but should be able to install what you have as .msi under the Setups directory.
Thanks,
Alex
It would be helpful if the platform installer included an graphical option for configuring proxy settings. It's annoying to have to look up which settings I need to add to the platform installer's .config file every time a new version comes out.
Also, simply adding the following to the .config file would eliminate problems for most users:
<system.net> <defaultProxy enabled="true" useDefaultCredentials="true"> <proxy usesystemdefault="true" /> </defaultProxy> </system.net>
I got the same problem. I do HAVE the bundle but it is still coming up with error:
---
\Bundle\Setups\NetAdvantage_WPFDV_20112.msi will be used.
Error downloading NetAdvantage_WPFDV_20112.msi
I installed the msi's directly. Now the service release wont attache and some references are not found.
How can I please just install that bundle?
Hi Eliane,
Well, that's strange. It finds the .msi and then tries to download it again. We will investigate that...
What do you mean by "some references are not found"? In general by running the .msi from the bundle and then applying the SR .exe should work. Note that if you used specific version references you will have to use VU or replace the references after the SR.
We're going to have proxy support with credential dialog and retry download capabilities in 2012.1 release.