Usability testing is part of design, not something you do two weeks before (or after!) the release of your application.
When all is said and done, actual users decide an application's success or failure. We involve users throughout the design process, validating and revising our decisions early and often.
As part of usability testing, actual target users are asked to complete typical tasks, using mockups of the new application design. Through observation and collection of objective performance measures, we are able to identify and refine specific product areas. In this way, we are able to ensure that your application will be usable and useful to your users before development begins. The bottom line is that the time spent for usability testing will more than pay for itself in the time saved during development rework, product updates to fix use problems, and customer support.
To learn more about how Usability Testing is integral to your applications, Contact Us.
The Infragistics Consulting Team is loaded with published authors and experts in fields across the technology landscape. Take a look at some of their thought-provoking articles:
What Could Possibly Go Wrong? The Biggest Mistakes in Usability Testing
Usability testing can seem deceptively easy. You ask people to perform tasks using a user interface, observe what they do, and ask them questions. Simple, right? Anyone who has conducted a lot of testing can tell you it's not. In this paper, Infragistics' Principal User Experience Architect Jim Ross discusses some of the biggest mistakes you can make in doing usability testing and how to prevent them. Read Full Article
Excuses, Excuses! Why Companies Don't Conduct User Research
Doing user research is like eating healthy food, exercising, and getting an annual checkup. Almost everyone recognizes that it's good to do these things, but many people fail to do them. Why? Infragistics' Principal User Experience Architect Jim Ross explores the most common excuses he's heard from companies and project teams that don't conduct user research—and he provides solutions to overcome them. Read Full Article
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