Salesforce Installation Steps

  1. Run the ReportPlus Server installer and click Next.

  1. Accept the license agreement and select Express.

  1. Set up the SQL Server connection.

You need to enter the server’s full name and then choose the Authentication details.


If you have more than one instance running, make sure you choose the correct one.

  1. Using Windows Authentication.

  1. Using SQL Authentication. If you want to use this type of authentication, remember that it must be enabled in the Server Properties of the SQL Server.

  1. Configure the ASP.NET Application Pool.

By default ReportPlus Server will use Network Services as the identity for the ASP.NET application pool. If you want to install the ReportPlus SQL Server database on an external machine, you will need to configure a custom Windows Active Directory account to be the identity of ReportPlus Server’s application pool. The user must have the necessary administration permissions on the web server where ReportPlus is being installed and the remote SQL Server.

  1. Continue the installation and at the end launch the ReportPlus Diagnostics page.


The ReportPlus Diagnostics page needs to run scripts, so you must have scripting enabled in your web browser. The Diagnostics page address is: http://localhost:9021/diagnostics.html.

  1. Configure Map widgets.

ReportPlus Web relies on Bing Map for its map widgets. You will need to modify the following section of the web.config file (C:\inetpub\wwwroot\RPlusServer) with your own Bing Map Key to see maps.

<geolocation geolocationBingKey = “ ” />

For instructions on how to get a Bing Maps Key, visit the Microsoft MSDN Library.

  1. Verify the installation through the Diagnostics page.

After a successful installation, you will see the following Diagnostics page result:

  1. Install the missing .dll files.

After first installing ReportPlus Web, you will encounter the following error message when trying to access one of your dashboards:


The problem is related to two DLL files: Microsoft.SharePoint.Client and Microsoft.SharePoint.Client.Runtime.

To resolve:

  1. Go to C:\Program Files (x86)\Infragistics\ReportPlus Server 5.0\Console.

  2. Copy both Microsoft.SharePoint.Client and Microsoft.SharePoint.Client.Runtime.

  3. Go to C:\inetpub\wwwroot\RPlusServer\bin.

  4. Paste the .dll files.

Once done, refresh ReportPlus Web and access your dashboards again.

  1. Access the Repository.

Go to http://localhost:9021 to access the Dashboards Web Repository as shown below.

  1. If necessary, access Error logs.

Go to the C:\inetpub\wwwroot\RPlusServer directory and access the DashboardServer file. In this file you can find log error information. When having issues, our Engineers can help you review the logs.