Hello Charles,

I’m sorry to hear this.

For the description it seems that the installation is corrupted. Can you try the following?

Open an administrator command prompt where the msi file is and run this command:

msiexec /i "IndigoStudio.msi" /lvx* log.txt

This forces a re-install that should fix the problem.

Let me know how it goes.

Best regards,

Diego

Indigo Studio Team

Hi Caspar,

Can you try running the v4 installer from an administrator command line like this?

msiexec "IndigoStudio.msi" /lvi* log.txt

I'm not sure why you don't have the latest v3 available under your account, have you registered your v3 product key in the past? In any case please send an email to indigo at infragistics.com so I can share it directly with you. Also, if the above doesn't work, can you attach the log.txt output file?

Thanks again!

Best regards,

Diego