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Case Study: Transport4

Transport4 transformed their overall customers’ experience in the oil industry with the Infragistics Services Team

We never expected Transport4 to be able to be as easy to use and intuitive as it now is…Without them [Infragistics] we would not have the product we have today."
Justin Ricketts,
Director of Business Development and Operations at Transport4

The Challenge

T4 has in many ways revolutionized B2B logistic efficiencies in the Petroleum Industry. While its software application was delivering quality performance, it needed improvements. The user experience needed to be more intuitive and consistent, the visual design needed updating, and further customization was necessary. T4 also needed to be available via various mobile devices as well, adding another layer of complication to the process.

Additionally, the architecture behind T4 is very complex and specific to the industry, which meant that the terminology and background information required to take on and understand this project was a job in and of itself.

The Solution

Infragistics rose to the challenge and became a strong partner that not only improved the UX and visual design of the T4 application, but also brought it to the next level with mobile device options.

The level of detail required to create the project’s new design concept spanned over several months, with weekly meetings and several field trips to consult directly with end users. Infragistics UX specialists learned the technical vocabulary and workflows of the domain, created and validating more than 100 screens, ultimately specifying the final design solution for Transport4.

The Client's Benefit

The new T4 product is now in development with an expected release date towards the end of 2015. Initial previews are being well received and creating a positive buzz among customers – even without it being officially rolled out, Transport4 already has the feedback to know that they made a great investment by working with Infragistics.

"Infragistics made all the difference in accomplishing an extremely complicated project not only through our knowledge & expertise but through the genuine people that truly cared about the success of the client."

About Infragistics

A worldwide leader in User Experience and User Interface, more than a million developers trust Infragistics for enterprise-ready toolsets for Web, desktop and mobile applications. The company also provides design tools for rapid, interactive prototyping. Fortune 500 companies increasingly rely on Infragistics apps, including SharePlus, the universal mobile interface for SharePoint, and ReportPlus, the first self-service dashboard and reporting app, to enhance productivity of business users on the go. Along with leading-edge software, Infragistics offers expert user experience services and support. Visit us online at www.infragistics.com and follow us on Twitter, Facebook, LinkedIn and Youtube.

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