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Design, Usability and the Impact on Complex Systems

Historically, "usability" refers to post-design measurement and testing. Following existing software development methods, it is entirely possible to create a system that is neither useful nor intuitive but meets usability guidelines.

So how do you ensure that the software you create is both useful, usable and innovative? With a solid design process that accounts for everything from the start. In this whitepaper, we explore:

  • Why usability isn’t enough on its own;
  • Concrete examples of why experience matters;
  • The differences between popular software development processes; and more.

Ultimately, this paper will help you discover that good design is a research-based, iterative process that discovers and defines requirements, is fast and inexpensive, reduces risk, and will ultimately help you reach your goals.