Ignite UI 13.2.20132.2157
Dev box runs Visual Studio Express 2013 for Web on Windows 7 (32 bit)
I have an MVC 5 website running just fine in my development environment, which has Infragistics installed in it.
When I run it on my live platform, which is hosted in Microsoft Azure, I get the following exception:
System.OutOfMemoryException: Out of memory. at System.Drawing.Graphics.FromHdcInternal(IntPtr hdc) at System.Drawing.Font.ToLogFont(Object logFont) at System.Drawing.Font.ToHfont() at Infragistics.Documents.Reports.TTF.Font.GetDataUnsafe(Font font) at Infragistics.Documents.Reports.TTF.Font.GetData(Font font) at Infragistics.Documents.Reports.Graphics.Font.ToStream() at Infragistics.Documents.Reports.Graphics.VirtualGraphics.set_Font(Font value) at Infragistics.Documents.Reports.Report.Text.Text.ComposeUnits(Text text, Composition composition, IGraphics graphics) at Infragistics.Documents.Reports.Report.Text.Text.Measure(Composition composition, IGraphics graphics, MeasureMode mode) at Infragistics.Documents.Reports.Report.Grid.GridCell.Measure(Composition composition, IGraphics graphics, MeasureMode mode) at Infragistics.Documents.Reports.Report.Grid.GridRow.Measure(Composition composition, IGraphics graphics, MeasureMode mode, SpanManager spanManager) at Infragistics.Documents.Reports.Report.Grid.Grid.Measure(Composition composition, IGraphics graphics, MeasureMode mode) at Infragistics.Documents.Reports.Report.Section.Section.Measure(Projection projection, IGraphics graphics) at Infragistics.Documents.Reports.Report.Report.Measure() at Infragistics.Documents.Reports.Report.Report.Publish(Stream stream, FileFormat format) at BRASH.Controllers.MyController.GetReport(Int64 JobID, String diagrams)
The exception is being thrown when dealing with fonts.
I have seen similar problem reports:
http://www.infragistics.com/community/forums/t/69166.aspx
http://www.infragistics.com/community/forums/t/35036.aspx
They all say that the problem is with using particular fonts or a mixture of fonts in the report. I have ensured that my report only uses one font and that font is not one of those identified as causing a problem. I have tried Ariel, Verdana and Courier without success.
I am wondering whether I need to deploy something that I have not identified yet; here are the dlls that I am deploying:
Infragistics.Web.Mvc.dllInfragistics.Web.Mvc.Documents.Core.dllInfragistics.Web.Mvc.Documents.Core.xmlInfragistics.Web.Mvc.Documents.IO.dllInfragistics.Web.Mvc.Documents.IO.xmlInfragistics.Web.Mvc.Documents.Reports.dllInfragistics.Web.Mvc.Documents.Reports.xmlInfragistics.Web.Mvc.xmlInfragistics45.WebUI.Shared.v13.2.dllInfragistics45.WebUI.Shared.v13.2.xmlInfragistics45.WebUI.WebSchedule.v13.2.dllInfragistics45.WebUI.WebSchedule.v13.2.xmlInfragistics45.WebUI.WebScheduleDataProvider.v13.2.dllInfragistics45.WebUI.WebScheduleDataProvider.v13.2.xml
The reports are less than 200kB and I have tried it on Azure configurations with up to 7GB of memory (much more than my dev system) and it still doesn't work.
It always works on my dev box. It never works on Azure.
This sounds like a deployment issue but what else would I need to deploy?
Regards,
Graeme
Hello Graeme,
Thank you for contacting us regarding this matter.
I am currently researching this scenario and will keep you posted of any available information.
Please do not hesitate to contact me with any updates of this issue.
Hi
How is your investigation going?
Hi Graeme,
Thank you for your patience.
I have created a test application and deployed it as a cloud service on Azure to test this issue but am so far unable to reproduce it. For a better chance to observe the behavior the created report is using different font settings and multiple sections. The deployed app can be viewed at:
http://igreportpublish.cloudapp.net/
Version 13.2 build 2157 is used for testing in this case.
Attached is also my test sample for your reference. Please let me know if any modifications are needed to the report object or deployment settings in order to reproduce this behavior.
Please do not hesitate to contact me with any updates regarding this matter.
Please do not hesitate to contact me if you are still experiencing issues with this matter.
Thanks for your example.
I put your code into my MVC website & it works on my dev box.
Unfortunately it gives me no error and no report on the Azure based live system.
This sort of thing usually comes down to missing references in the deployment, but all Infragistics DLLs that you reference are included in my deployment.
I'm really not sure where to look to try to resolve this problem - something fundamental is broken but I am not sure what to check/change.