I have an HTC Android phone and have SharePlus Lite running on it. I got a new Kindle Fire HD and my IT manager suggested I use the Pro edition to get files from our Sharepoint server. I started by setting up SharePlus Lite on the Kindle (from the Amazon market) and trying to connect to our server. I got that "Could not connect to server. Please check your data connection" message. I can reach the site using the device's browser, though the devices browser does not allow me to download files. As I said, SharePlus Lite connects to the same site from the same spot on the Android phone, so the problem does not appear to be connectivity.
Any thoughts on troubleshooting this? thanks.
Hi, i'm glad i found your post because i have the same problem on Shareplus Pro 1.6.8 on Android.
Up until a few weeks ago i was able to succesfully connect to my Sharepoint site on my Asus Transformer TF300T. But since a few weeks, i'm able to sign in via Office365, but only a spinning circle appears, and after a minute or so the message "Error connecting to server, please check your data connection". My dataconnection is fine, because if i paste the servers address in the browser bar, i can navigate to the Sharepoint site and browse its subfolders and files. Some times, i even see the webpage of my sharepoint site come up briefly after logging in. It seems Shareplus can't parse the (html or xml?) pages of the sharepoint anymore the background, timing out eventually. I have sent an email to Southlabs, hoping for a quick solution.
Pieter,
Please see the latest update from support below
"I'm glad to inform you that we have successfully reproduced the issue. After this, our developers were notified and they will work on implementing a fix for the next version update for SharePlus Android."
Donal
Is there any way to down grade to a previous version that connects to O365? I see no reason to spend $20 on an application that does not work.
On the Google Play App Store, I see that a new version of SharePlus Pro was updated Sept 25, 2013 - maybe that has the fix? But the LITE version hasn't been updated since May of 2013. I am evaluating a sharepoint app for Android tablets. LITE doesn't work as described above.
Not impressed.
Dear Ajay Jindal,
After reading your reply i have purchased the $ 20 shareplus pro but the issue is still there and cannot connect sharepoint online site with Shareplus. Still i see the same error Could Not Connect to the Server. Please check your data connection.
Any help would be highly appreciated.