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Issue
Frequently Asked
[SharePlus & ReportPlus] I'm an Enterprise client, how do I contact support?
Answered
over 6 years ago
Can't Access OneDrive for Business from SharePlus
Not Answered
over 5 years ago
Cannot view items in sub site folders
Answered
over 7 years ago
SharePlus for MobileIron log issue
Suggested Answer
over 4 years ago
SharePlus for AirWatch
Answered
over 3 years ago
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Not Answered
3954
views
0
replies
[SharePlus & ReportPlus] I purchased the app in the Apple AppStore/Google Play Store, how do I contact support?
Via the SharePlus app iOS 1 · In SharePlus Home tap Help Center 2 · Tap Feedback & Support 3 · Select Get Support 4 · Type in your email address 5 · Select the type of support 6 · Type...
Not Answered
12770
views
5
replies
How to enable and send Technical Logs
Hi all, Whenever SharePlus fails to connect to a site, it can generate Technical Logs that can be used by us to troubleshoot the issue. These logs are dumped in Local Files. If you have SharePlus...
Not Answered
5273
views
0
replies
Infinite loop when navigating sub-sites in SharePlus
Hi all, Some of you may experience this frustrating issue when trying to navigate your site's sub-sites: if you tap one of them, SharePlus will render the same parent site over and over again. This...
Not Answered
4273
views
0
replies
Can I migrate my SharePlus license to another platform?
Hi all! Many of you may have wondered what would happen with your copy of SharePlus PRO if, for example, one changed his iPhone for an Android smart phone. Licenses are not cross-platform. This...
Answered
5816
views
1
reply
[SharePlus & ReportPlus] I'm an Enterprise client, how do I contact support?
Via www.infragistics.com Log in and access your account by clicking your name (top-right) Make sure you've registered your product key. You can see your registered keys here: https://www.infragistics...
Not Answered
2858
views
3
replies
Digital Signatures
Are you aware of any aftermarket products or components within SharePlus that would let me digitally sign a document. I am using SharePlus to interact with my SharePoint online sites and often times need...
Answered
58
views
3
replies
Bluetooth keyboard space bar attempts to change fonts, lost use of arrow keys
Since the last update I have lost the use of my Bluetooth keyboards arrow keys. Also when filling out and moving between different ‘data fields’ my space bar does not space but opens up drop down list...
Answered
179
views
1
reply
Document search in Intranet Portal
Hey It will be great if some one can help me with finding a document from document library. Last day I had an incident when I searched, I couldn't find the document which I searched for but instead...
Suggested Answer
256
views
1
reply
I have subscribed for the Enterprise version but I can't view my mobile workspace
Hi, I have subscribed for the Enterprise version but I can't view my mobile workspace in my iOS app (SharePlus for Office 365), and when I create the mobile workspace, I can't seem to add myself as...
Suggested Answer
245
views
1
reply
invoice for our subscription
Hello, Could you be kind to send us the invoice for our subscription € 369.00 / Per User ( Owner: Kristína Skucková) for the present year on the email richard.loukota@solitea.cz? Thank you in advance...
Not Answered
930
views
0
replies
These pure FloraSpring metabolism and weight loss pills will help you reduce your appetite
With more than 1,100 reviews, you get it in the top 10 best sellers on Amazon. These pure FloraSpring metabolism and weight loss pills will help you reduce your appetite, reduce body fat, stay fuller...
Suggested Answer
387
views
1
reply
Arrow keys no longer working on Bluetooth keyboard after most recent SharePlus iOS Enterprise update
Hello. Since the latest SharePlus iOS Enterprise update the arrow keys no longer work when I’m typing or editing (with the exception of when I am editing file names for attachments). I have tried this...
Not Answered
244
views
1
reply
Error when uploading videos to list items
When adding a video to an item in a list in SharePlus, I am receiving an error message. This started about two weeks ago. We are unable to attach videos. In the first photo you see the name of the file...
Not Answered
1666
views
2
replies
Is there a way to open a site's homepage in webpage view by default?
Hello! I was wondering if there is a way to open the home page view by default for a particular site. We are using SharePlus in order to get around the licensing costs of an external facing SharePoint...
Answered
1133
views
5
replies
Example Workspace
Hi Are there example Workspaces for SharePlus? I would like to have a starting point for creating my own to see how the deployment work
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