The Infragistics Way describes the practices that guide our actions and decisions. It’s who we are, it’s who we want to be, and it’s essential to our success.
Do the Right Thing, Always.
Demonstrate an unwavering commitment to doing the right thing in every action you take and in every decision you make, especially when no one’s looking. Always tell the truth, no matter the consequences. If you make a mistake, own up to it, apologize, and make it right.
While we appreciate effort, we reward and celebrate results. Follow up on everything and take responsibility to ensure that tasks get completed. Set high goals, use measurements to track your progress, and hold yourself accountable for achieving those results.
Delight the Customer.
It's all about the experience. In every interaction, do the little things, as well as the big things, that delight people. Exceed expectations and deliver the "WOW" factor every chance you get. We’re here to make our customers jobs easier, and we do that by remaining focused on beauty and simplicity in all that we produce.
Be Fanatic About Response Time.
Respond to questions and concerns quickly, whether it's in person, on the phone, or by e-mail. This includes simply acknowledging that we got the question and we're "on it," as well as keeping those involved continuously updated on the status of outstanding issues.
Be Curious & Innovate.
In the search for the best solutions, be curious. Ask thoughtful questions and listen intently to the answers. Dig deeper to go beyond the expected. Take intelligent risks. Innovation, improvement, and success come from a thoughtful and intentional willingness to try the unconventional and to ask "What if?" Don't be afraid to make mistakes. Use sound judgment and validate your ideas with stakeholders whenever possible.
Check Your Ego at the Door.
It's not about you. Don't let your ego get in the way of doing what's best for the team. Worrying about who gets credit or taking things personally is counterproductive. Make sure every decision is based solely on advancing team goals and doing what's best for the customer.
Be Data Driven.
Analyze situations & use available data with a relentless focus on improvement. Learn the facts before jumping to conclusions. Collect input from all relevant sources and avoid data bias. Without a data-driven culture, we're running blind.
Show Grit and "Bring It" Every Day.
Persevere and be passionate about the long-term goal! Don’t be afraid to make mistakes. Make the most of each day by approaching every task with energy, focus, purpose, and enthusiasm. Be courageous – act despite the risk of failure; be conscientious in your work; be tenacious in the face of challenges; and go for excellence over perfection! Learn from the successes or setbacks that result.
Deliver an Effortless Experience.
Find ways to make working with you/us easier. Provide simple and complete instructions. Focus on a seamless, friction-free user experience for internal and external customers. When in doubt, do more rather than pushing the work back. Streamline our processes. Simplify everything. Be ridiculously helpful.
Make Craftsmanship Personal.
Demonstrate a passion for excellence and take pride in the quality of everything you touch and everything you do. The goal is to get things right, not simply to get them done. Have a healthy disdain for mediocrity. While we always want to work with a sense of urgency, sometimes we need to slow down in order to speed up. Allow time for the creative juices to flow and to think of all the options. Always ask yourself, "Is this my best work?"
Practice Human Centered Design.
Develop solutions for our customers that are rooted in a deep and thorough understanding of their needs, situations, and known and unknown challenges. Immerse yourself in your customers’ world in order to deliver the best possible experience and/or solution.
Practice Blameless Problem-solving.
Demonstrate a relentless solution focus, rather than pointing fingers or dwelling on problems. Identify lessons learned, socialize them, and use those lessons to improve our processes and outcomes so we don’t make the same mistake twice. Get smarter with every mistake. Learn from every experience.
Do what you say you’re going to do, when you say you’re going to do it. This includes being on time for all phone calls, appointments, meetings, and promises. If a commitment can’t be fulfilled, notify others early and agree on a new deliverable to be honored.
Understand your customers’ world. Know their challenges and frustrations. See the world from their perspective. The better you understand them, the more effectively you can anticipate and meet their needs. Engage with customers and keep their perspectives top-of-mind.
Find a Way.
Adopt an ownership mentality. Take personal responsibility for making things happen. Respond to every situation by looking for how we can do it, rather than explaining why it can’t be done. Be resourceful and show initiative. Don’t make excuses or wait for others to solve the problem. See issues through to their completion.
Be Relentless About Improvement.
What got us here won’t get us to the next level. Regularly reevaluate every aspect of your job to find ways to improve. Don’t be satisfied with the status quo. “Because we’ve always done it that way” is not a reason. Be excited by the possibilities that change bring and find ways to get things done better, faster, and more efficiently. Become a life-long learner. Learn faster than the other guys.
Listening is more than simply “not speaking.” Give others your undivided attention. Be present and engaged. Minimize the distractions and let go of the need to agree or disagree. Suspend your judgment and be curious to know more, rather than jumping to conclusions. Above all, listen to understand.
Speak honestly and simply in a way that helps to make progress. Say what you mean, and be willing to ask questions, share ideas, or raise issues that may cause conflict when it’s necessary for team success. Be courageous enough to say what needs to be said. Address issues directly with those who are involved or affected.
Show Meaningful Appreciation.
Recognizing people doing things right is more effective than pointing out when they do things wrong. Regularly extend meaningful acknowledgment and appreciation — in all directions throughout our organization.
Assume Positive Intent.
Work from the assumption that people are good, fair, honest, and that the intent behind their actions is positive. Set aside your own judgments and preconceived notions. Give people the benefit of the doubt.
Be inclusive. Share information and be inclusive. Share information and work together. Learn to ask yourself, “Who else needs to know this?” Be available for your teammates. Take responsibility, both formally and informally, to coach, guide, teach, and mentor others. Collaborate internally and with our customers and partners to find better solutions. Collaboration generates better ideas than working alone.
Live Healthy and Keep Things Fun.
Take care of yourself at home and at the office. Exercise, get adequate sleep and focus on a healthy diet. Support each other in making healthy choices. Keep perspective. Don’t take things personally or take yourself too seriously. While our passion for excellence is real, remember that the world has bigger problems than the daily challenges that make up our work. Stuff happens. Laugh every day.
Innovation. Commitment. Respect. At Infragistics our core values shape everything we do, from acquiring talent to creating simple and beautiful experiences that matter.
Teamwork & Collaboration
The saying goes, “If you want to go far, go together,” and that’s what we do at Infragistics. Each one of us has unique skills and qualities that can create amazing results when combined. Collaboration is encouraged at every step.
Innovation, Quality and Creativity
In the competitive and fast-paced field of technology, we want to be the best. We enjoy the freedom to express our ideas and we passionately believe in what we create.
Investing in Our People
Our employees are our number one resource, so we support them in every way we can. By helping our employees grow professionally, we enable our teams to continue offering the best UI/UX experience on the market.
Delighting Our Customers
We follow the concept of true partnership with our customers. We build strong relationships focused on trust, helping our customers predict and tackle new challenges and meet their customers’ needs in innovative ways.
Respect for Each Other
We are more than just co-workers – we are teammates who share the same goal of creating something greater than ourselves. Mutual respect builds trust and enhances not only our products, but our working relationships, too.
Infragistics has partnered with Rutgers Division of Continuing Studies, supporting students and faculty with access to it full portfolio of UX, UI and Analytics software including Infragistics Ultimate, Indigo.Design and Reveal.
As a Gold Microsoft partner, Infragistics continues to be an active leader in the Microsoft developer ecosystem, providing controls, components and tools to streamline development of .NET applications on any platform or device.
Proud Contributor to and Supporter of Angular
Infragistics is an active contributor to the Angular ecosystem, working directly with the Angular team at Google to contribute to the open source Angular components, while also providing the most complete commercial library of Material-based, Angular-native UI components, Ignite UI for Angular.
Supporting the Next Generation of Developers and Entrepreneurs
The Stevens Venture Center (SVC) is an innovative entrepreneurship ecosystem designed to connect Stevens entrepreneurs with infrastructure, resources and funding assistance so they can develop sustainable and successful commercial enterprises based on either Stevens-derived or individually conceived technologies.