Whenever I attempt to execute a text search from within a pdf (new SharePlus functionality in v4.1), the SharePlus app closes completely. I am using iOS 8.0.2 and I have turned my iPad off and on a couple of times. I have tried with multiple pdf's on multiple SharePoint sites. The pdf search closes SharePlus every time.
Hello Richard,
Thank you for contacting Infragistics!
Could you please provide us with an example PDF in order to try and recreate the error on our end?
Does this happen on more than one PDF file?
Looking forward to hearing from you.
Gonzalo TTechnical Support Engineer IEnterprise MobilityInfragistics, Inc.
Hi Gonzalo,
I've done a little more testing with different types of pdfs. This forum will not allow me to upload pdf's, so please let me know where to send examples and I gladly will.
pdf/a - This type of pdf opens correctly and returns search results as expected (Yeah!)
pdf standard - This type of pdf opens correctly, but returns no search results
pdf e-signed - This pdf opens correctly, but closes SharePlus when a search is executed (signed with DocuSign)
Thanks for your help!
Richard,
I've forwarded you a 4.1 family build which corrects the pdf search issue.
You can check your email's inbox as we will not forward you a build download link through the forums for security reasons.
Please let us know if there's anything else that we can do for you.
I am still experiencing problems. Please don't close this thread.
Thanks
I have successfully emulated the error on my end, it seems the app crashed only when performing searches on signed PDF files.
I notified our developers and they will be looking into the bug. I will get back to you as soon as I receive an update from them.
Is there anything else that I can do for you?