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FAQs

Infragistics Developer Tools Licensing & Pricing Frequently Asked Questions

I split my work across two computers. Can I install on both using my single-user license?

The Infragistics Ultimate license is tied to the user, and not the computer. That means you’re welcome to install and use Infragistics Ultimate on any computer you use. However, if we notice a large number of activations using the same license, we may contact you to verify this behavior.

What is a perpetual license?

Purchasing an Infragistics subscription enables you to unlock and use all product features beyond the standard 30-day trial period. It is sold to you as a perpetual license, meaning the product you buy is yours to keep and use FOREVER!

And with a perpetual license, you actually get more goodies! In addition to the product, the license qualifies you for any product updates we ship during that year, along with a year of free unlimited customer support tickets. Updates may include new features, bug fixes or both.  

Do I have to renew my subscription/license after a year?

Renewing your Infragistics Ultimate is optional. You can continue to use the version you own forever, however, renewing will ensure you get additional updates in the coming year and extends your product support for an additional year. Click here for Renewal prices.

Can I get a discount if I buy more than a certain number of licenses?

YES! We offer discounts starting at 10% for 2 or more licenses, and recommend you get in touch with our Sales team, who will be able to answer questions related to volume discounts. 

I used up my trial for an earlier version. Can I start a new trial when a major version is released?

Yes! If you have tried a previous version in the past, and used up your 30-day trial, you can try the next major version for another 30 days! You can do this in the following two ways:

  • If you have days remaining in your 30-day trial period for the current version (e.g., the Version 15.1 Volume Release), use the Check for Update option inside the Platform Installer or your account. You will be able to start a fresh trial for the next major version (e.g., 15.2 Volume Release)
  • If you have used up the 30 day trial for the previous major version (e.g., the 15.1 Volume Release), simply download and install Infragistics Ultimate from our website (This will also allow you to start a new trial.)

I already own an Infragistics License for a specific version. Can I still try the latest version and then go back to my licensed version?

As explained in our perpetual license model above, there is a good chance that latest major version was released during your active year of subscription.

If that's not the case, you can still start a new trial for the latest version! When your 30-day period runs out, and if you wish to revert to your older licensed version, simply install it again. You can grab the installer for the version you own from the My Keys and Downloads section of our website - there’s no need to re-enter your license key in most cases.

We encourage you to register your key with us so that you can retrieve/manage your key at any time.