When I share my design as a prototype to your servers a url is generated. But when I copy the url to the clipboard and I go to my design I get the message:
"Hmm... We can't find this prototype any longer. Can you double-check your link?If this keeps showing, you may want to ask the person who shared it to share it again with you."
I never had problems with sharing prototypes to your server. Here are 3 links that don't work anymore, right after I have published the prototype:
The version I'm using is: Indigo Lite Version 1 Update 22
I have been looking into your issue and when trying to open the provided links, I need to ender a password. Could you please tell me if you could reach this state or the issue occurs before that? If the issue occurs after that, could you please provide me with the password?
Looking forward to hearing from you.
It occurs after I entered the pasword. Is it possible to e-mail you the password, because I'm not comfortable with posting it here.
Thank you for your reply. I created a case with number CAS-143084-W0Y0N2 in order to continue our discussion on this matter.
Just to let you know, and anyone facing this issue, that it has been fixed. You should be able to share your prototype now.
The issue was caused by a change on the share protocol, needed to support replacing and deleting existing prototypes for version 3 update 3. It was triggered when sharing a password protected prototype under certain conditions.
We'll update your support ticket accordingly, and we apologize for the inconvenience,
Indigo Studio Team.
Thank you for fixing this issue.