NetAdvantage_WinForms_20101.2013_SR and NetAdvantage_WPF_20101_2004_SR installation both end up in error:
Error 1721. There is a problem with this Windows Installer package. A program required for this install to complete could not be run. Contact your support personnel or package vendor.
Installer log file:
Error 1721. There is a problem with this Windows Installer package. A program required for this install to complete could not be run. Contact your support personnel or package vendor. Action: , location: WiseCustomCall, command: g3 === Logging stopped: 28.4.2010 10:41:35 ===
Environment:
Windows 7 Ultimate (32bit)
SQL Server 2008 Developer (including SSRS and SSIS)
Visual Studio 2010 Ultimate
Full installation of Infragistics Net Advantage for Win Client 2010 Vol. 1
We just had a similar problem on Windows Vista (64bit). There appears to be a bug in the service release patch package so it attempts to write some files to a temporary directory under c:\windows, which fails if the patching process is not started elevated. Try starting a command prompt as administrator (elevated), navigate to the folder where the msp file is, and run the following command:
msiexec /p NetAdvantage_WinForms_20101.2018_SR.msp
(Adjust the file name as necessary depending on which service release you want to install)
Other people on the forum solved the problem by turning off UAC, but the quicker method described above worked for us.
Worked like a charm.
Thanks !