Are You Design-Driven? Probably Not. Kevin Richardson, Ph.D. / Fri, Jan 18, 2013 The phrase “design-driven” seems to be used a lot these days. From design blogs to books on building corporate culture to marketing campaigns, everyone either thinks they are “design-driven” or need to...
Remote usability testing: preparing for the worst-case scenario Miao Wang / Fri, Aug 31, 2012 One project I’ve been working on lately has involved a remote usability testing session that accommodates all the challenging resources: multiple channels (live screen tracking + audio recording + a test...
Listening to users with Iterative Design Marshal Datkowitz / Thu, May 3, 2012 The heart of User Centered Design (UCD) is to listen to users. By "listen" I don't mean just hearing their words but using all the methods of observation to understand what users want from a product....