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DataPresenter ExcelExporter.Export Async freeze the UI

I am using DataPresenterExcelExporter.Export Async to export the UI grid in excel, sometime it just freeze the entire UI and user has to kill the application and restart it again. Can anyone please suggest on this ? Its really show stopper for our clients.

Version:- 14.1.20141.2108

  • 2580
    Online posted

    Hello Mudit,  

    Thank you for contacting Infragistics Developer Support.  This case has been submitted as a trial case and we only provide trial support for the latest volume of Infragistics, which currently is Infragistics Ultimate UI for WPF 2020.1. To receive support on a trial of Ultimate UI for WPF 2020.1 you will need to register a key for that volume to your profile.  You can do this from the following page:  

    If you need to purchase a key, please reach out to our sales team: for assistance. 

    Please, keep in mind that according to our Product Lifecycle we provide one year of service releases and 3 years of developer support. Having this in mind, all version prior to 2017.2 are no longer eligible for support.

    Additionally, you could test the DataPresenterExcelExporter.ExportAsync in the latest version of Ultimate UI for WPF and if you are still facing this issue we would be glad to assist you.

    Let me know if you have any questions with this matter.


    Bozhidara Pachilova

    Associate Software Developer