My problem is simple - I was going to edit one of my mockups and I received information about an update to install. I've mad the update and that's when problem started - Indigo Studio don't launch anymore. Window appear for a second and then disappears.I've tried to restart both the Studio and OS, I've reinstalled Adobe AIR and Indigo Studio.Nothing helped. Hours of work for nothing, so I really need to find a solution. Worst, that I can't continue my work.
Additional info:Adobe AIR 3.7Windows 7(I'm sorry to bother you both on forum and support, but I thought maybe someone here have the same problem)
Hi Lance,
I'm sorry to hear that!
Could you try checking the content of the registry entry at HKEY_CURRENT_USER\Software\Infragistics\Indigo\Port?
What number does it have?
Can you try changing it to a number that points to a port that is not being used in your PC? Try 1234 for example.
If you manage to do all of that, please end me the logs again.
Thanks a lot!
Andres
Sure. I changed it from 58063 to 9550. Same crash. Logs attached.
Thanks for looking into this.
-- Lance
Thanks to you!
Could you please try deleting CheckForUpdatesOnStartup="True" fragment in Documents/Indigo Studio/Settings/UserRoot.xml, and then start Indigo again?
Thanks!
Hi!
Another question. How would you describe the 'crash'? It just disappears? You get a Windows dialog saying it crashed? Does it have a project open when it crashes?
I deleted 'CheckForUpdatesOnStartup="True"' from Documents/Indigo Studio/Settings/UserRoot.xml, then saved and restarted Indigo. Same result.
Most often, I receive the Windows crash message; but sometimes, Indigo will just disappear. This happens no matter what I do in Indigo. I can just open the app and touch nothing else -- it will crash. I can try to open a project -- it will crash. Here's a screenshot of the latest.